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Terms & Conditions

1. general Terms for Use of Site

1.1 Who are we?

Le Bon Marché Limited trading as StuffUNeed of Unit 136 The Square, Tallaght, Dublin 24, D24 WP82 (“StuffUNeed”, “we”, “our”, “us”) . We are committed to protecting and respecting your privacy. Our Privacy Policy is set out separately here as is our Cookie Policy. Our data protection officer may be contacted by emailing store@stuffuneed.ie. This Policy (together with the Terms and Conditions for particular applications or services and any additional terms of use as may be applicable from time to time) applies to your use of StuffUNeed Web sites and any other provision of information to us by You including (but not limited to) any other Web sites to which these terms are extended (“Sites”) or services which are supplied to you through your use of the Sites (“Services”). YOUR USE OF THE SITES CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE TERMS OF USE OF THE SITES INCLUDING THIS POLICY. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE ANY OF THE SITES. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITES.  WE MAY ALSO IMPOSE LIMITS ON CERTAIN FEATURES AND SERVICES OR RESTRICT YOUR ACCESS TO PARTS OR ALL OF THE SITES WITHOUT NOTICE OR LIABILITY

 You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access or otherwise use the Sites, including, without limitation, modems, hardware, software, and long distance or local telephone service. Any of the Sites may contain additional terms (for example conduct guidelines) that further govern the use of that Site, including without limitation particular features or offers (for example competitions). If any Terms and Conditions contained in this agreement conflict with any Terms and Conditions contained within a particular Site, then the Terms and Conditions in this agreement shall prevail.  Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).

1.2 Intellectual Property

Unless otherwise noted, the Sites, and all features and materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other content, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by us or our suppliers.  The Sites and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

2. Online Shopping Terms

When you shop online with us you are buying delivered goods from our store (the “Store”) . There must be somebody of at least 16 years of age present to accept a delivery except where an order contains any alcoholic products when there must be a person of at least 18 years of age present to accept delivery.  Any additional amount to cover the cost of delivery and all delivery charges will be made clear to you on the website on which you make your purchases. The delivery charge will be made clear to you as soon as you confirm your delivery address. In addition there may be a minimum order value and you will be advised of this when you are making your orders. No payment will be taken and no delivery will be made for goods ordered below this minimum order value should it be in place for your delivery area.   

The online shopping website and the ordering process are operated by Us to enable you to shop online in the same way or better than as you would if you were in a bricks-and-mortar store. Please be aware that while we will try to meet all orders placed through the Site, we reserve the right to refuse to accept any order at any time.

2.1 Quality of Products

Our unique model permits us to have the longest available shelf life on our products. Where you are not happy with the quality of any of your products, please talk to your delivery person or contact our helpdesk to arrange for a refund and collection of the products. Please be aware that we cannot accept returns of fresh or perishable products or on products that have been packed specifically for you (for example meat products from our butcher), but where any product is not fit for its intended use we will arrange for a refund.

2.2 Substitution policy

On the rare occasion that we don’t have the item you have ordered we promise to substitute with the closest match available. If the substitute is less expensive you will of course only be charged for the cheaper item. If the substitute is more expensive you will have the opportunity to return the products to our delivery staff when they are delivered to you.

2.3 Customer service

We promise to address any issue you have in relation to your use of this site for online shopping with your Store in a timely and courteous fashion.

2.4 Delivery Policies

If due to exceptional circumstances our delivery is going to be late getting to you, we will phone to ensure that you will be available to accept delivery or arrange an alternative delivery slot. If a customer is not present during the agreed delivery slot phone contact will be attempted to arrange an alternative delivery arrangement.

For help with Online Shopping please call 01-531-3101. These terms and conditions do not affect your statutory rights.

2.5 Availability of Items

We are constantly working to ensure that only items available in Store are shown online, however we cannot always guarantee availability of any item, and cannot be held liable for non-delivery of unavailable items. We will, when possible, substitute unavailable items with similar items or identical items in alternative quantities unless instructed otherwise. Any substituted items will be clearly marked on your delivery docket and the delivery staff will notify you of these items. You will have the opportunity to accept or refuse these substituted items and will be refunded for any items you do not accept and return to the delivery staff. Substituted items will be charged at the price of the substitute item in the Store on the day of delivery. Customer Quotas may apply on promotional lines.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Goods will not be supplied for the purposes of resale, and are only supplied for your own use as a consumer. We reserve the right to refuse orders including those that we consider are for commercial or non-domestic purposes, or subject to onward delivery by a 3rd party. Where products are used for non-domestic purposes we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose.

We are unable to offer a discount on bulk purchases or fulfil orders for wholesale purposes. Your order is for your own use as a consumer, and is subject to normal pricing and availability while stocks last.

2.6 Quality of Produce

All of our fresh products will be expertly picked to have the longest available shelf life. Where you are not happy with the quality of any of your products, we are happy to arrange a refund. This can be arranged at the time of the delivery by bringing it to the attention of the delivery staff, or by contacting the Helpdesk. Please be aware that we cannot accept returns of fresh or perishable products or on products that have been packed specifically for you (for example meat products from our butcher), but where any product is not fit for its intended use we will arrange for a refund.

2.7 Delivery

For your security, We will deliver only to the address given for any particular order. There must be a person over 16 years of age to accept each order. Where there are any alcoholic products in an order then the person who accepts the order must be over 18 years of age. Delivery will not be made to public areas such as driveways, yards, apartment stairways or vehicles. Only occupied residences will be accepted for delivery.

Only addresses within specified townlands or areas in the delivery prescribed on the site will be accepted for delivery. Where an order is accepted to an address to which delivery is not possible, contact will be made and no charge will be made or any charge made refunded. StuffUNeed will not liable for any non-delivery. All regions on our Site are for guidance only and should not be considered binding. If you feel your area should be included for delivery, please contact store@stuffuneed.ie; they’ll do everything they reasonably can to accommodate you.

Delivery will be made any time during the agreed delivery period. Where a delivery is attempted but not possible, the delivery staff will leave notification of attempted delivery and will make contact to re-arrange. A charge may apply where a return visit is required for delivery, however every attempt will be made to deliver without a need to re-charge. Please note that where your order includes alcoholic drink or any other product that is regulated by the Intoxicating Liquors Act, delivery may only be made within certain hours. The times at which such products can be delivered are set out below. This term is subject to change, at our discretion and/or at the discretion of StuffUNeed or if there is a change in the law.


DayFromTo
Monday to Saturday10.30am10.00pm
Sunday and St Patrick's Day12.30pm10.00pm
Christmas DayClosed


Whilst every endeavour will be made for a timely delivery StuffUNeed will not be liable for any late delivery caused by circumstances beyond our control. In the case of a late delivery contact will be made to ensure that delivery can be made at a suitable time.

2.8 Voucher Redeption

Standard terms and conditions apply to Online voucher redemptions. The voucher entitles the owner to the discount value promoted if the minimum spend is above the threshold indicated on the promotional piece. The minimum spend can only be earned through spend on Qualifying Products as defined in Section XXXXXX of these terms and conditions. Discount cannot be applied retrospectively. One of each voucher valid per customer only. Validity dates apply to date of delivery. Enter the code provided at the online checkout to receive your discount.

2.9 Proof of Age

You must be capable of proving that the person accepting delivery of the goods is over the age of 16 or over the age of 18 where the order contains any alcoholic drink or other product governed by the Intoxicating Liquors Act, to the satisfaction of the person delivering the goods on behalf of StuffUNeed. The acceptability of the proof provided will be at the absolute discretion of the person delivering the goods on behalf of StuffUNeed. If you will not be there for your allocated delivery time, please either change your delivery time or contact the Helpdesk as no goods will be delivered without satisfactory proof of age being provided where requested.

2.10 Returns / Exchanges

If you have a problem with anything you buy from StuffUNeed we will be happy to arrange a refund/exchange where appropriate. Any problem with goods noticed at time of delivery should be brought to the person delivering on behalf of StuffUNeed's attention immediately. Any problems noticed after delivery should be reported to the Helpdesk who will be happy to arrange a refund or replacement. Please be aware that we cannot accept returns of fresh, frozen or perishable products or on products that have been packed specifically for you (for example meat products from our butcher) or on baby food, newspapers and magazines, but where any product is not fit for its intended use we will arrange for a refund. We will not be responsible for any loss or damage caused to the goods after delivery. Otherwise, our liability to you shall be limited in contract and/or tort to the value of the order only, unless we have been negligent and that negligence has caused death or personal injury.

2.11 Changes to Terms & Conditions

We reserve the right to change the terms, conditions, and notices under which Online Shopping services are offered. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on this Site.

2.12 Linked / External Sites

We may from time to time provide links to other sites (Linked Sites). The information contained on Linked Sites, including but not limited to the price of goods and services supplied, is the responsibility of those third parties and you undertake to separately adhere to and review the terms and conditions and privacy statement of those sites. StuffUNeed accepts no liability in relation to the information or charges of Linked sites.

You may receive information from time to time from StuffUNeed, please see our Privacy Policy for further details. You can unsubscribe from this informational service at any stage.

UnsubscribingL To unsubscribe from our emails and/or text messages, follow the unsubscribe instructions at the end of every email and/or text message. To unsubscribe from emails, click the "To Unsubscribe click here" link at the bottom of any email.

 3. E-Shop Terms

3.1 General

We maintain our  Site as a service to its visitors. By using the Site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you have no right from Us to obtain information from or otherwise use this Web site. Failure to use this Site in accordance with the following terms of use may subject you to civil and criminal penalties.

Our e-shop Site and the Sites may contain links to other Web sites that are not under the control of StuffUNeed. StuffUNeed has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. If you use the links, you will leave the Sites and your activities may be governed by other terms and conditions and privacy practices. Links are provided solely for the convenience and information of the Sites' users.

3.2 Limited Right to Use

You may only use this Site as a general guide to make price comparisons for your own private use and shall not use this site for any other purposes. The viewing, printing or downloading of any content, video, audio, graphic, form or document from the Site grants you only a revocable, nonexclusive license for use solely by you for personal, non-commercial purposes limited to the use as is reasonably required to view and listen to the content and navigate through the pages and links generally available to the public using a standard Internet browser and standard media player, and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, graphic, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal, noncommercial use (but not for resale or redistribution).

3.3 Accuracy of Information

Product specifications and other information have either been made accessible by suppliers, manufacturers, retailers, publications, publicists; or been gathered from public-domain sources. Our intention is that all information on our e-shops website should be as accurate and up-to-date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual. We try insofar as is possible to ensure the accuracy of product and pricing information displayed on our site. However, we urge our users to conduct their own research prior to purchasing from our service to ensure the accuracy of the prices.StuffUNeed cannot make any guarantees that any information is correct or be held liable for any actions taken based on the product and pricing information provided. We can also not be held responsible for any loss or damage resulting from any business conducted with any company listed on StuffUNEed.ie. If you want to report an error or have any questions please contact us at store@stuffuneed.ie.

3.4 No Endorsement

Mention of third-party products or services being sold by third parties through our e-shops Site (Vendors), including the use of trademarks or links to the web sites of Vendors, is for informational purposes only and constitutes neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with stuffuneed.ie.

3.5 Payment

We exclusively use third party payment processor stripe.com to process all sales. StuffUNeed does not directly store any credit card information.

3.6 Warranty Disclaimer and Limitation of Liability

THE COMPUTER PROGRAMS, INFORMATION AND OTHER CONTENT AVAILABLE FROM OR THROUGH OUR WEBSITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, STUFFUNEED DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, (A) THAT ANY COMPUTER PROGRAMS OR INFORMATION AVAILABLE FROM OR THROUGH THE SITE, OR THE SITE ITSELF WILL BE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE, (B) THAT ANY COMPUTER PROGRAMS OR INFORMATION AVAILABLE FROM OR THROUGH THE SITE, OR THE SITE ITSELF WILL BE UNINTERRUPTED OR ERROR-FREE, (C) THAT DEFECTS WILL BE CORRECTED, (D) THAT THERE ARE NO VIRUSES OR OTHER HARMFUL COMPONENTS, (E) THAT THE SECURITY METHODS EMPLOYED WILL BE SUFFICIENT, (F) REGARDING CORRECTNESS, ACCURACY, OR RELIABILITY, OR (G) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE COMPUTER PROGRAMS OR INFORMATION, OR AGAINST INFRINGEMENT. ALL 'INFORMATION' AND 'COMPUTER PROGRAMS' PROVIDED IN THE COURSE OF THIS AGREEMENT ARE PROVIDED WITH ALL FAULTS, AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU AS THE USER. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR OTHER CONTENT AVAILABLE FROM OR THOUGH THE SITE, OR THE SITE ITSELF. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY COMPENSATORY, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, PRODUCT LIABILITY OR OTHERWISE; NOR FOR ANY THIRD PARTY CLAIMS OF ANY NATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIMS. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THE INFORMATION AND OTHER CONTENT AVAILABLE FROM OR THROUGH THE SITE, AND THE SITE ITSELF, WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, YOU OBTAIN FROM US FROM OR THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

4. General

4.1 Overview

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any Service, content, feature or product offered through the Sites, with or without notice; charge fees in connection with the use of the Sites; modify and/or waive any fees charged in connection with the Sites; and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.  We also reserve the right to change the terms of this Policy from time to time.  Any changes we may make to this Policy in the future will be posted on www.stuffuneed.ie and where appropriate, notified to you in the context of your use of the Services.

For the purposes of these Terms and Conditions the term Qualifying Products means products sold by us other than Lotto and lottery tickets, phone top-up vouchers, call cards, GAA tickets, gift vouchers, postage stamps, savings stamps, tobacco products, certain medicines, infant formula products and alcohol products. No Rewards Points will be earned in respect of purchases of products which are not qualifying Products and any requirement for a minimum spend in relation to any offer or voucher must be met through the purchase of Qualifying Products other than in respect of the minimum order requirement for online shopping.

If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

Our failure to exercise or delay in exercising a right or remedy provided by these terms and conditions or by law does not constitute a waiver of those or any other rights or remedies.

Neither StuffUNeed nor any StuffUNeed affiliated retailer shall be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.

4.2 Site Usage

As a condition of your use of the Sites and/or the Services, you will not use the Sites/Services for any purpose that is unlawful or prohibited by these terms and conditions.

You may not use the Site in any manner which could damage, disable, overburden or impair any Site/Service or interfere with any other parties use and/or enjoyment of those Sites/Services.

You may not attempt to gain unauthorised access to the Sites or Services, other accounts, computer systems and networks connected to any Site/Services, through hacking, password mining or any other means.

StuffUNeed will not be liable for any costs incurred by you to access the Site such as telephone, computer or other.

4.3 Privacy

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy which is incorporated into these terms by this reference.

In accessing this Site each user accepts that electronic mail passing over the Internet may not be free from interference by third parties. In consequence, we cannot guarantee the privacy or confidentiality of any information relating to any user passing over the Internet.

4.4 Availability of Services

StuffUNeed cannot be held liable for any interruption in the availability of the Site or the availability of delivery with respect to the supply of delivered goods or other Services provided by StuffUNeed and any inconvenience or loss this may cause other than as may arise under law or under these terms and conditions. In particular, on-line shopping / e-shop Services are provided on an “as is” and “as available” basis and we cannot guarantee that the service will be fault free.

4.5 Limitation of Warranties

StuffUNeed does not make any representations or warranties of any kind, whether express or implied, as to the operation of the Sites (including this Site), the information, content, materials or products, included on or in their sites/services. To the full extent of the applicable law, StuffUNeed disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. StuffUneed will not be liable for any damages of any kind arising from the use of the Sites and/or the Services including (but not limited to) the StuffUNeed Online Shopping service,  and including (but not limited to) direct, indirect, consequential, incidental and punitive damages except in respect of death or personal injury caused by a negligent act or omission of StuffUNeed. No oral advice or written information given by StuffUNeed, its affiliates, agents, directors, employees, agents, or the like, shall create a warranty, nor shall you rely on any such information or advice. Nothing in this paragraph applies to StuffUNeed's liability in respect of products sold to You.

4.6 Miscellaneous

We are pleased to hear from users and welcome your comments regarding products sold by us and/or the Services and/or the Sites (“Comments”). You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead StuffUNeed or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We. take no responsibility and assume no liability for any Comments posted by your or any third party.

All materials incorporated in or accessible through the Sites, including, without limitation, text, prices, product details, photographs, images, graphics, illustrations, logos, button icons, audio clips, video clips, software, and other content, and the compilation, collection, arrangement, and assembly thereof (including the look and feel of the Site), are protected by Irish and international copyright laws, and are owned, controlled or licensed by StuffUNeed or its permitted licensors. All such rights are reserved. Such materials may be used only for viewing the Sites in the ordinary course or as a resource for purchasing the products and/or services offered through the Sites. Any other use of such materials, including any copying, reproduction, modification, sale, distribution, extraction, re-utilisation, transmission, republication, downloading, display, posting, performance, or other exploitation thereof by any means or medium without the prior written permission of the copyright owner is strictly prohibited. All trade marks on the Sites may not be used without our prior written permission. Any person wishing to link to any of the Sites should contact us, to apply for consent to make such a link. Making use of other facilities that may be provided on the website, use of any automated system or software to extract data from this website for commercial purposes (“screen scraping”) is prohibited, except in cases where third parties have entered into a written Licence Agreement directly with StuffUNeed which permits that third party to access StuffUNeed;s price, product details and other information for the sole purpose of price comparison.

The terms of this Policy and this Agreement shall be governed by the laws of Ireland without regard to choice of law principles and the courts of Ireland shall have jurisdiction to hear any dispute in relation to it. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of StuffUNeed's right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Sites.

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